How can an advocate help?
Advocates help people to speak for themselves or if they are not able to, then they can speak on their behalf.
Advocates help to support you so you can feel more in control.
The service will support people who meet the eligibility criteria and will signpost those who are not eligible to other services.
- Support you to speak for yourself (where possible)
- Support you to have a better understanding of services so you can make decisions about your care
- Have a good knowledge of local services and processes.
Advocates are not able to make decisions for you or campaign on your behalf.
We work with an organisation called POhWER for advocacy.
POhWER support people who face difficult issues and want to make their voice heard. All POhWER's services are free, independent and confidential.
You can talk to POhWER advocates in the strictest confidence. Ask your care manager for a referral by or contact them directly:
Telephone – 0300 456 2370 (charged at local rate)
Minicom – 0300 456 2346
Text – send your name and number to 81025 and they will call you back
E-mail – [email protected]
Website: POhWER.net (Buckinghamshire)
Independent Health Complaints Advocacy
If you have a complaint or grievance about poor treatment or service provided through the NHS in England, you can contact the following organisations directly:
- Patient Advice and Liaison Service (PALS),
- professional bodies such as the General Medical Council (GMC)
- specialist support such as legal advice
If you need further support in making your complaint, you can contact an organisation called The Advocacy People.
The Advocacy People
The Advocacy People is an independent charity providing free and confidential support. They can help you to explore your options and decide what you want to do and how you want to do it.