Care Advice
Search for information, advice and guidance

Find local activities and organisations in our directory.

Avoiding scams

A scam is a type of fraud in which someone steals your money or information.


Scams are schemes to con you out of your money.

There are many different kinds of scams because the fraudsters are always looking for new, unexpected ways to cheat you. Scams may arrive:

  • by post
  • by phone call
  • by text message or email
  • from someone calling at your home

Although anyone can fall for a scam, scammers often target vulnerable people because these people may be less financially aware, overly trusting, and sometimes lack the confidence to stand up to scammers.

What to do if you spot a scam

A good rule to remember is that if something seems too good to be true, especially if it comes to you unasked for, then it's very unlikely to be a genuine offer.

If you have any doubt whatsoever, then get advice from family and friends or Citizens Advice:

Website: Citizens Advice
Call: 0800 144 8848
Relay UK: if you can't hear or speak on the phone, you can type what you want to say and send it to 18001 0808 144 8884
Online chat:
Chat with an adviser online - Citizens Advice

To find your local Citizens Advice: Contact us - Citizens Advice

Reporting a scam

If you spot a scam, it’s not always clear who you should report it to. The Buckinghamshire Council website has information on how to report a scam or fraud.


Types of scam

Further information on scams

The Which? website has further information on types of scams and how to report them.

How to report a scam