Care Advice

Homecare

Homecare, also known as domiciliary care, refers to services that provide support to you in your own home. These services aim to help you maintain your independence.

Services include:

  • help with personal care, such as bathing and dressing
  • more complex care needs including medication management and mobility support

Eligibility criteria

To see if you can get help at home, the adult social care team will work with you to understand your needs and look at things like:

  • your ability to carry out daily tasks
  • if you can manage your personal care
  • can you maintain a safe living environment

This will help to understand what support you need to stay at home and be as independent as possible.

We may also assess your financial eligibility, as some services will have a cost, and the amount of money you may have to pay for these are based on how much you have in savings. See more information on financial assessments.

The assessment

Residents who think they need support can request an assessment from our social care team. You can do this online, or over the phone.

During the assessment, your social care worker will talk to you about your circumstance and identify suitable care options. If eligible, a care plan will be made detailing the type and level of care needed to meet your needs.

Homecare options

If you are eligible for homecare services, you could get:

  1. Personal care services: help with activities like washing, dressing, and toileting.
  2. Domestic help: support with household tasks such as cleaning, washing your clothes, and meal preparation.
  3. Reablement services: short-term support aimed at helping you regain independence following a hospital stay or an illness.
  4. Respite care: temporary care services to provide relief for primary caregivers.
  5. Live-in care: around-the-clock care provided by a live-in carer who assists with daily needs.