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Independent brokerage service

Independent support brokers can find services to meet your needs and help you choose what to purchase.


Our brokerage service can provide one-to-one support to anybody who has care needs.

Brokers are independent, self-employed, and are accredited under the National Brokerage Network. They liaise directly with care providers and offer:

  • impartial person-centred advice
  • information about different care providers
  • reduced rates on the services providers can offer

Brokers can remove the stress of sourcing and planning your own care whilst at the same time ensuring that you are involved in the decision-making process.

How to access the service

If you have received an assessment from the Adult Social Care Team, you can ask your social worker to make a referral to the brokerage service on your behalf.

If you have any queries or want to discuss the brokerage service, please contact:

Brokerage Team
Telephone: 01296 382 667


There is currently a fee of £300 (inclusive of VAT) for the brokerage service.

However, as part of this cost you will be supported to look at other benefits or funding streams you may be entitled to. We anticipate that by you accessing more affordable services you will save this fee within a short period of time of receiving care.

There is currently no charge for a broker to find respite or a permanent residential / nursing placement.

Funding support

We are able to support individuals who are:

  • eligible for funding by the council
  • self-funders (have above £23,250 in savings and fund their own care)

If you are not be eligible for funding from the council, you are still entitled to an assessment to identify any social care needs. This assessment may help you recognise the level of support you may need and therefore reduce the amount of money spent on additional care that you may not need.

Find out more about assessments.

Brokerage factsheets

For more information, see the factsheets page.